Nurse Support
WE ARE HERE FOR YOU.
The MIC-KEY* Cares nurse support team is dedicated to helping you and your loved ones with personalized support as you navigate tube feeding. Our nurses can help answer questions regarding product use, technical issues, proper feeding concerns, or just to ease your nerves. Our Chat Feature is a great place to start a conversation. Simply click on the chat icon.
COMMONLY ASKED
QUESTIONS
Our Nurse Support team can answer many different questions. Whether answering a product question, providing instructions for use, or helping you return product to be tested in our lab, our Nurse Support Team takes pride in providing excellent customer service in the areas of SAFETY, SERVICE, and SUPPORT.
HAVE QUESTIONS? CONTACT NURSE SUPPORT
MONDAY – FRIDAY
8 AM – 6 PM EST
1-844-4AVANOS
PIQ@avanos.com
DOWNLOAD YOUR NURSE SUPPORT CARD
For easy access to our support resources, download and print our Nurse Support contact card.
DownloadMeet the Team
“I think that they just want somebody to listen to them. We’re speaking to patients, reassuring them, and offering a level of expertise.”
“We bridge the gap between the bedside and corporate. We bring a real-world perspective.”
“I believe that knowledge is power,” she says. “Power to help, to motivate, to encourage. We get to lend an empathetic ear to patients’ situations while still maintaining the integrity of the institution.”
“We oversee the marriage of healthcare and technology,” she says. “From this perspective, we’re able to see the full gamut, from manufacturing to bedside care.”
“We’re the first line of defence for patients to determine what the problem is and how to fix the problem.”
“Having that nurse connection with patients is important because patient-centred care is our goal.”
